Privacy Policy
Last updated: 2026-01-01
eSIMonly is operated by [Legal entity name], registered in the Republic of Kazakhstan. Payment processing is carried out by Paddle.com Market Limited (Ireland) acting as Merchant of Record — Paddle is the seller of record and is responsible for charging and remitting VAT/GST in the buyer's jurisdiction.
What we collect
Account email, password hash (held by our authentication provider, never by us in plain text), interface language, order history, referral relationships and credit balance, and the technical identifiers of the eSIM profiles issued to you (ICCID, provider transaction number, data usage counters).
What we do not collect
We do not receive or store your full card number. Card data is captured directly by Paddle. We do not read the content of your traffic and we do not sell personal data.
Why we process it
To issue and support the eSIM you bought (contractual necessity), to prevent fraud and referral abuse (legitimate interest), and to meet tax and accounting obligations (legal obligation).
Who we share it with
Paddle.com Market Limited as Merchant of Record for payment processing and tax compliance; our eSIM connectivity supplier, which receives the minimum data required to provision and manage your profile; and our hosting and database provider. Each acts under contract.
International transfers
Our processors operate in the EU/EEA, the United Kingdom and the United States. Transfers outside your jurisdiction rely on the processors' standard contractual clauses or an adequacy decision.
Retention
Account and eSIM records are kept while your account is open. Transaction records are retained for the statutory accounting period after the order, then deleted or anonymised.
Your rights
You may request access, correction, export or deletion of your data, and object to processing based on legitimate interest. Write to the legal contact address in the footer; we respond within 30 days. Deleting your account also cancels unredeemed referral credit.
Cookies
We use strictly necessary cookies and local storage for the session, the selected language and referral attribution. No advertising cookies are set.